CMNM – Tony (Complete)
Behind the scenes, the manager of Hotel Crystal takes great care to ensure that these standards are maintained. He conducts rigorous clothing and grooming tests for all employees in his back office. This not only ensures that the staff looks their best but also maintains a sense of uniformity and professionalism.
New employees, like Tony, are given a hotel uniform and are expected to follow the manager’s instructions. However, Tony is taken aback when he is asked to strip down for a fitting of the regulation pants. This hands-on approach by the manager makes him nervous and question just how much he will be expected to ‘service’ the customers.
It is important for employees to understand that their main role is to provide exceptional service to the guests, no matter the circumstances. The manager’s strict approach to uniform and grooming standards may seem unconventional, but it ultimately contributes to the hotel’s success.
Definition:SD
General Format:Windows Media
General Filesize:671 MB
General Duration:00:41:17
Resolution:960×540
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